The Friday-night phone,
answered.
Your restaurant's own concierge takes reservation enquiries, dietary questions and group requests on WhatsApp, web chat and phone, while your team runs the room.
Hi - anything for six this Saturday around 8?
Good evening. For six this Saturday I can offer 19:45 in the dining room or 20:30 on the terrace. Which would you prefer?
Terrace please. Two of us are vegetarian.
The terrace at 20:30 for six, with two vegetarian guests noted for the kitchen. May I take a name for the reservation?
A conversation like this runs on WhatsApp, your website and your telephone - the same concierge on every channel.
Reservations captured, not missed
The call that rings during full service, the enquiry that arrives after close - both become reservations instead of voicemails.
The same questions, answered once
Dietary options, terrace seating, group menus. Your Concierge answers from your own knowledge, consistently, in the guest's language.
Your team stays in the room
The routine is handled automatically. When a guest needs a person - a special occasion, a complaint - the conversation is handed over with its full context.
Asked by every restaurant we speak to.
Can it actually take reservations?
Yes. It checks availability, collects the details and creates the reservation request in the system your restaurant already uses - it completes the booking rather than just chatting about it.
What happens during service when a guest needs a person?
The Concierge hands the conversation to your team gracefully, with everything the guest already said. Routine requests never reach the floor; the ones that need hospitality do.
Does it work with our reservation system?
It connects to the systems you already run. On the intro call we look at your setup and tell you exactly how it would fit.