Built around your business. Able to understand, remember, answer and act.
“We’re four, maybe five, sometime around eight on Saturday.” - understood.
Say “four” three messages later and it still knows you mean four guests for Saturday.
Your menus, policies, opening hours and standards - so every answer reflects your business.
Checks availability and handles the booking - the conversation ends in a reservation, not a link.
Every Concierge is built around one business - and it sounds like it. Same question, three houses, three voices.
The Concierge handles the routine - availability, policies, reservation requests and the tenth “Can I bring my dog?” of the day. When a conversation needs a human touch, it hands over gracefully, with the full conversation and context. Your standards remain yours.
We configure the Concierge around your services, policies and guest experience.
Reservations, telephony, WhatsApp and your CRM - connected to the tools you already use.
Tone, languages and workflows, refined until it sounds unmistakably like your business.
Real scenarios, awkward questions and edge cases - tested before a single guest arrives.
Your Concierge goes live across your chosen channels.
Monitored and improved continuously after launch - just like any member of the team.