Built around your business. Able to understand, remember, answer and act.
“We’re four, maybe five, sometime around eight on Saturday.” - understood.
Say “four” three messages later and it still knows you mean four guests for Saturday.
Your menus, policies, opening hours and standards - so every answer reflects your business.
Checks availability and handles the booking - the conversation ends in a reservation, not a link.
Every Concierge is built around one business - and it sounds like it. Same question, three houses, three voices.
The Concierge handles the routine - availability, policies, reservation requests and the tenth “Can I bring my dog?” of the day. When a conversation needs a human touch, it hands over gracefully, with the full conversation and context. Your standards remain yours.
We configure the Concierge around your services, policies and guest experience.
Reservations, telephony, WhatsApp and your CRM - connected to the tools you already use.
Tone, languages and workflows, refined until it sounds unmistakably like your business.
Real scenarios, awkward questions and edge cases - tested before a single guest arrives.
Your Concierge goes live across your chosen channels.
Monitored and improved continuously after launch - just like any member of the team.
An AI concierge is a digital host that guests talk to naturally - asking questions, checking availability, making requests - and that responds from the business's own knowledge, in the guest's language, at any hour. Unlike a booking form or an app, it works the way hospitality always has: as a conversation.
A chatbot follows a script and can only talk. An AI concierge understands what a guest means, remembers the context of the conversation, knows the business it works for, and takes action - checking availability, collecting details and completing reservation requests through the systems the business already uses.
Your own AI concierge for hospitality. Guests talk to it naturally over WhatsApp, website chat and telephone; it answers from your business's own knowledge, speaks the guest's language, works around the clock and completes reservation requests through the systems you already use.
No. Chatbots follow scripts and talk. A Concierge understands intent, remembers the context of a conversation, knows your business and takes action - checking availability, collecting details and creating reservation requests.
WhatsApp, website chat and telephone - one Concierge with the same knowledge, personality and standards on every channel.
No - it removes administration from hospitality. The routine is handled automatically; the moment a guest needs personal attention, the conversation is handed to your staff with its full context.
Your guest's. The Concierge answers in the language the guest writes or speaks in, and stays in your tone of voice while doing it.
Restaurants, boutique hotels, bars and venues, salons and spas - any hospitality business where conversations become reservations.
Each Concierge is configured around one business: your knowledge, your policies, your reservation rules and your tone of voice, connected to the systems you already run. Setup is handled with you, then the Concierge is monitored and refined in service.
Every Concierge is built around the business it serves, so pricing is discussed personally. Book a call and we will walk you through it.