For boutique hotels
Every guest question,
answered before the desk rings.
Room details, arrivals, transfers, spa slots and local recommendations - your hotel's own concierge answers around the clock, in the guest's language.
Is early check-in possible on Friday? We land at 9am.
Welcome! Early check-in from 11:00 is available for your room category that Friday. Shall I note it on your reservation?
Yes please. And could you arrange an airport pickup?
Noted. I can arrange a private transfer for your 9am arrival - I'll confirm the driver's details the evening before. Anything else for your stay?
A conversation like this runs on WhatsApp, your website and your telephone - the same concierge on every channel.
The front desk, unburdened
Arrival times, pillow menus, parking, late check-out - the questions that fill the phone line are answered instantly, so your desk is free for the guests standing at it.
Every language your guests speak
The Concierge answers in the language the guest writes or speaks in, and keeps your hotel's tone of voice while doing it.
Requests that become bookings
Spa slots, dinner tables, transfers - conversations turn into confirmed arrangements through the systems your hotel already uses.
Asked by every hotel we speak to.
Does it replace our concierge or front-desk team?
No - it removes administration from them. The routine is handled automatically; the moment a guest needs personal attention, the conversation is handed to your team with its full context.
Which languages does it speak?
Your guest's. It answers in the language the guest uses, around the clock, and stays in your hotel's voice.
Can it work with our property management system?
It connects to the systems you already run - reservations, PMS and operational tools. The specifics are what we cover in an intro call.