Every request, handled. 
None of the effort, seen. 

Your own concierge powered by AI - available across WhatsApp, web and phone.
Built around your business, it answers guests in your voice and turns conversations into reservations. 24/7.

Request a demoBook a call
21:42
The Aurelian · Suite 1204
Good evening,
Ms. Anderson.
Message your concierge…

Your guests never stop asking.
Your team shouldn't have to answer everything.

Incoming call
00:12
No one available to answer
Friday, 19:20

The phone rings during full service.

Sophie L.Table for two tomorrow?
6
M. KellerAre you open on Monday?
2
A. RossiCan we make it six people?
1
Tonight, 23:40

Nine unread messages. Three guests ready to book.

.
.
Do you allow dogs?
Answered by your team, every time
Every day

The same questions, again and again.

Plateon handles all three.
Instantly, day and night - in your voice.

“Do you have a table on Saturday?”
Watch a question become a reservation.

Hi! Do you have anything Saturday evening? We're four, maybe five.
Good evening - we'd love to have you. On Saturday we have 19:30 or 20:45 for your party. Which would you prefer?
20:45 please. One of us is vegetarian - is that okay?
Of course - our vegetarian tasting is a favourite. May I take a name and number to confirm your table?
Reservation confirmed - Saturday, 20:45 · 5 guests
What the Concierge understood
IntentReservation
DaySaturday
Guests4–5
PreferenceEvening
NoteVegetarian guest
Your reservation system
Synced
Sat · 20:45 · Table 12just now
5 guests · vegetarian note for the kitchen
No copying, no callbacks - it lands in the system your team already uses.
Want this for your guests? Request access to the demo

One Concierge. Every channel.

The same knowledge, the same policies, the same voice - on every channel your guests already use.

Table for 2 tonight?
With pleasure - 19:00 or 21:15?
Booked · 21:15
WhatsApp

Turn messages into reservations - on the app your guests already use every day.

ConciergeOnline
Ask me anything - availability, the menu, directions…
Your website

Turn browsing into conversation - answers in seconds instead of ten pages of searching.

“Good evening, thank you for calling.
How may I help?”
Telephone

Never lose a booking because nobody answered - every call greeted, naturally.

Understands intentRemembers contextKnows your businessTakes actionWhy this isn't another chatbot →

More hospitality.
Less administration.

Plateon handles routine guest enquiries, reservation requests and repetitive communication, so your team can focus on the guests in front of them.

24/7
There when your team can't be - whether it's 14:00 or 23:40.
Speak every guest's language
Plateon communicates naturally with international guests in their own language - instantly and consistently.
Good evening · Guten Abend · Buonasera · Bonsoir · Buenas noches · こんばんは
Replies in seconds
One guest or forty. Plateon responds without keeping anyone waiting.
More capacity
Handle more enquiries and reservations without adding more work to your team.
Humans, when it matters
When a request needs personal attention, Plateon hands it over gracefully - with the full conversation and context.
Service in a dining room
The guests in the room get the team's full attention.
Designed for

Reservation enquiries, dietary questions, group requests and the Friday-night phone - handled while your team runs the room.

Anything for six on Saturday?Is the tasting menu vegetarian-friendly?Can we sit on the terrace?
Restaurants

Hospitality begins with a conversation. A guest asks. A host understands. Plateon ensures every guest is heard.

Meet your Concierge. 

The demo is open by request.
Tell us who you are and we'll send you access.

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